LIFE AT WORK - 2019 Winners

Congratulations 2019 Winners

Congratulations to all winners who have pioneered best practices in their own respective industries in creating increasingly diverse, inclusive and family-friendly workplaces.

Best Public Sector Organisation

Agensi Kaunseling dan Pengurusan Kredit (AKPK)

  • Several FWAs, including flexi hours and telecommuting
  • Work-life Benefits, including additional 30 days paid maternity leave

Best Small & Medium Organisation

IX Telecom

  • Parent-friendly workplace, including in-house transit centre with babysitter
  • Hires differently-abled employees
  • Several FWAs, including compressed work week, flexi hours and telecommuting

Best International Organisation

British American Tobacco Malaysia

  • Automated and digital recruitment programmes, including virtual reality office tours
  • Several FWAs, including 4-day work week for new parents
  • Provides Digital Masterclass training for employees

Best Malaysian Organisation

CIMB Group

  • Equips employees with 3D skills (Digital, Data and Design)
  • Programmes to upskill and reskill employees with human contact competencies
  • Several FWAs and Work-life Benefits, such as reduced work week, telecommuting flexi hours and childcare allowances

Best New Entrant (Malaysian Organisation)

Daythree Business Services

Key Highlights

  • Initiatives to support women, including hiring single mothers with competitive salary
  • Practices flexi hours and leaving early from work
  • Robotic process automation to optimise business processes

Best New Entrant (International Organisation)

BP Malaysia

  • Learning opportunities on Diversity & Inclusion culture for all levels
  • More than 80% of employees are on FWAs such as working from home and flexi hours
  • Digital learning platform with access to highly-rated courses for employees

CEO Champion (Small & Medium Organisation)

Noor Mohd Helmi Nong Hadzmi, IX Telecom

  • Sets an example of inclusive leadership to the management and employees
  • Employs individuals of diverse backgrounds from Malaysia, Indonesia, Myanmar, Poland, Ukraine, Kenya, Thailand, Pakistan, India, Slovakia, Vietnam, Brunei, Laos and other countries
  • Speaks on Diversity & Inclusion during nationwide talks on motivational, entrepreneurship to practical technical knowledge from business experience

CEO Champion (Public Sector Organisation)

Azaddin Ngah Tasir, Agensi Kaunseling dan Pengurusan Kredit (AKPK)

  • Initiated FWAs, including Flexi Monday and Time-Off
  • Launched a campaign to improve work-life integration among employees
  • Created cross-functional committees to ensure engagement initiatives are successfully implemented

CEO Champion (Malaysian Organisation)

Tengku Dato’ Sri Zafrul Tengku Abdul Aziz, Current Minister of Finance, former CEO of CIMB Group

  • Led an extensive Diversity & Inclusion (D&I) policy, especially on upskilling and reskilling for IR4.0 and Work-Life Practices (WLPs) to support parents
  • Implemented a long-term plan to ensure employees have the right digital skills for the future
  • Regularly advocates D&I policies in external forums

CEO Champion (International Organisation)

Annemarieke De Haan, Unilever Malaysia (Holdings) Sdn Bhd

  • Empowered employees to lead company-wide strategic initiatives, shifting decision-making power from top leaders to manager-level
  • Encouraged recognition by peers through awards programmes
  • Advocated Work-Life Practices (WLPs): Fully supports the Agile Working policy where employees are allowed to work anytime, anywhere, as long as business needs are fully met

Best Leadership Team (Malaysian Organisation)


  • Top management drives the Diversity & Inclusion agenda through various policies and programmes,
    e.g. employee wellness, women’s network and leadership development programmes

Best Leadership Team (International Organisation)

Shell Malaysia

  • Leadership team drives and take lead as role models for the organisation’s Diversity & Inclusion aspirations by embedding D&I practices into business operations, with a clear D&I framework

Outstanding Practice (Initiative for Inclusive Workforce)


  • Promotes equal employment opportunities for all communities
  • Increased the participation of Persons with Disabilities (PWDs) to more than 40 employees as part of their workforce, including increasing education of employees on working effectively with PWDs (DRB-HICOM Berhad won the TalentCorp LIFE AT WORK Awards 2018 for a similar initiative)

Outstanding Practice (Initiative for Inclusive Workforce)

Uniqlo Malaysia

  • Aims to hire at least one Persons with Disabilities (PWDs) in every retail store
  • Currently, more than 20 PWDs employees are working in store operations

Special Mention

Komuniti Tukang Jahit

  • A social enterprise that provides business opportunities for freelance tailors, who can choose to work from home
  • Retains more than 50 freelancers to meet demand from major retailers in Malaysia

Outstanding Practice (Initiative for Millennials)

PwC Malaysia

  • Engages millennials throughout their career journey via tailor-made and innovative programmes, from recruitment, to training, to career development

Outstanding Practice (Initiative for Women Workforce)

British American Tobacco Malaysia

  • Strengthens the Diversity & Inclusion culture by supporting growth of emerging women leaders in the organisation, through networking, mentoring and lifelong learning

Outstanding Practice (Talent Development Initiative)

CIMB Group

  • A 5-year transformation plan to future-proof the workforce by preparing them for “future- relevant roles” through increased focus on technical skills, as well as non-technical roles that require a high degree of human contact skills

Outstanding Practice (Work-life Integration Initiative)


  • Empowers employees to take charge of their career aspirations by offering extensive FWAs to cater the needs of employees at different stages in their careers

Outstanding Practice (Work-life Integration Initiative)

Roche Services & Solutions Operations APAC

  • Implements extensive work-life practices such as 1-month paternity leave, paid prolonged illness leave, extensive FWAs (flexi hours, telecommuting, compressed work week) for all employees

Outstanding Practice (HR Digitalisation Initiative)

Digi Telecommunications

  • One-stop HR mobile application that caters for all HR solutions with the aim to simplify workplace processes and enhance employees’ experience

Outstanding Practice (Learning Platform)

IBM Malaysia

  • A learning platform built on design thinking principles and executed with Agile methodologies, where employees are able to customise learning options and be guided by a live-chat advisor

Outstanding Practice (Learning Platform)

Novartis Malaysia

  • A self–directed learning and development platform with world-class tailored programmes, in cooperation with leading global and local business schools; encompasses mobile, on-line and classroom training as well as leadership programmes